Peter has supported my company’s printers for over 5 years. We find an annual service keeps them reliable and in top form.

We have an HP Designjet 510 and originally contacted them as we had a 5:10 error, which we were told was a defective formatter card and which another company quoted over £600 for fix. Peter said that he could reconfigure the machine to work without the formatter and service it with a 12 month warranty for £235. That was many years ago and it’s still running well.

We have an HP 1050 which had serious ink leaks. This was traced back to the tube system. We were told a new tube system was not available, and that we should replace the machine.

Springstar confirmed it was the tube system and that they had rebuilt tube systems available.

They promptly came in serviced the machine and replaced the faulty tube system. We opted for the All You Can Eat package meaning we got the service at 50% discount and pay only £45 / month for unlimited ink, paper, printheads and service.

We don’t know anything about printers. But we need to print site plans. Springstar offered us a simple rental contract. No minimum rental period and everything included. It was the no brainer option. Now 5 years in we are very happy with the printer and the company.